As many of you already know, there was an issue yesterday with the backbone service provider that provides access to the internet for our datacenter. This took most if not all of the datacenters servers offline while this issue was being corrected.
I apologize for the downtime and wish I could do more for this issue but it is simply out of our hands and we are at the mercy of the major providers such as AT&T, Qwest, Level 3 to name just a couple.
If you have any questions, please feel free to open a ticket inside of your client portal and I will be happy to open a conversation with you for more explanation. I will do my best.
You may experience intermittent periods of downtime today as the datacenter and the backbone providers are still working on the issue.
Regards,
Shannon Cox
Argon Web Management, Inc.
407-814-1942
Friday, May 5, 2017
