I am unable to send email, but I can receive.


Some Internet Service Providers will not allow you to send email using an external SMTP server therefore your email will not be able to be delivered.  We have seen problems with MindSpring, Earthlink and AOL.

Try replacing your SMTP (outgoing) mail server settings with your ISP ( MindSpring, Earthlink, AOL, etc...).  Leave the POP3 settings to point to your domain name so you can receive email from the server.

If you still require assistance, please open a new support ticket and we will be glad to help.

Was this answer helpful?

 Print this Article

Also Read

How do I access Webmail?

In order to access your WebMail, type in webmail.yourdomain.com in any browser.Once you are at...

How do I enable Spam Filtering for my email address?

1. Login to your control panel2. Go to the domain level 3. Next, go to the mailbox you wish to...

Hosted Exchange Knowledgebase

Recently, we have begun to offer Microsoft Hosted Exchange to select few clients. Should you...

How to setup Outlook 2007 with POP Access (Xenon Server)

 In Outlook, select Tools / Account Settings. On the Email tab, click the New button....

How do I create a POP3 email account?

Here's how you create a POP3 account for your domain:   Cluster Control Panel...