I am unable to send email, but I can receive.


Some Internet Service Providers will not allow you to send email using an external SMTP server therefore your email will not be able to be delivered.  We have seen problems with MindSpring, Earthlink and AOL.

Try replacing your SMTP (outgoing) mail server settings with your ISP ( MindSpring, Earthlink, AOL, etc...).  Leave the POP3 settings to point to your domain name so you can receive email from the server.

If you still require assistance, please open a new support ticket and we will be glad to help.

Was this answer helpful?

 Print this Article

Also Read

How do I setup a catch all email address?

Setting up a catch all with Plesk reloaded is very simple. While Plesk no longer refers to it as...

How do I enable Spam Filtering for my email address?

1. Login to your control panel2. Go to the domain level 3. Next, go to the mailbox you wish to...

What do my local email settings need to be in my email client?

As an Argon Hosting customer, you will need the following settings to configure and retrieve...

Why is my email bouncing back from internet service providers?

With blacklisting on the rise from many ISP's and spam blocking groups, we thought we would...

Unable to get emails to AOL addresses

It is the experience of Argon Hosting as well as our respective datacenters that AOL does not...