I am unable to send email, but I can receive.


Some Internet Service Providers will not allow you to send email using an external SMTP server therefore your email will not be able to be delivered.  We have seen problems with MindSpring, Earthlink and AOL.

Try replacing your SMTP (outgoing) mail server settings with your ISP ( MindSpring, Earthlink, AOL, etc...).  Leave the POP3 settings to point to your domain name so you can receive email from the server.

If you still require assistance, please open a new support ticket and we will be glad to help.

Was this answer helpful?

 Print this Article

Also Read

How do I setup a catch all email address?

Setting up a catch all with Plesk reloaded is very simple. While Plesk no longer refers to it as...

How do I view my message headers in Outlook?

View All Message Headers in Outlook To have Outlook 2007 show you a message's all header...

What are autoresponders? How do I set them up?

NOTE:  These instructions are for clients on the new Xenon Server Cluster.  If you are...

My emails are being blocked from Comcast, what do I do?

Since Comcast does not accept requests to remove black listings from ISP (Internet Service...