I am unable to send email, but I can receive.


Some Internet Service Providers will not allow you to send email using an external SMTP server therefore your email will not be able to be delivered.  We have seen problems with MindSpring, Earthlink and AOL.

Try replacing your SMTP (outgoing) mail server settings with your ISP ( MindSpring, Earthlink, AOL, etc...).  Leave the POP3 settings to point to your domain name so you can receive email from the server.

If you still require assistance, please open a new support ticket and we will be glad to help.

Was this answer helpful?

 Print this Article

Also Read

Why do emails bounce?

In computer jargon, a bounced e-mail is one that never arrives in the recipient's inbox and is...

Why can't I send mail from my hotel room?

Article written by Leo NotenboomI checked in to my hotel which provides free high speed...

Can I prevent my email from being down when I move to Argon?

What you will need to do is create the email accounts in your Control Panel we issue you with the...

How do I view my message headers in Outlook?

View All Message Headers in Outlook To have Outlook 2007 show you a message's all header...

What type of spam protection is in place on the servers?

We provide real-time maps protection through the Spamhaus project. We also offer spamassassin...