I am unable to send email, but I can receive.


Some Internet Service Providers will not allow you to send email using an external SMTP server therefore your email will not be able to be delivered.  We have seen problems with MindSpring, Earthlink and AOL.

Try replacing your SMTP (outgoing) mail server settings with your ISP ( MindSpring, Earthlink, AOL, etc...).  Leave the POP3 settings to point to your domain name so you can receive email from the server.

If you still require assistance, please open a new support ticket and we will be glad to help.

Was this answer helpful?

 Print this Article

Also Read

Why can't I send mail from my hotel room?

Article written by Leo NotenboomI checked in to my hotel which provides free high speed...

My emails are being blocked from Comcast, what do I do?

Since Comcast does not accept requests to remove black listings from ISP (Internet Service...

How do I enable Spam Filtering for my email address?

1. Login to your control panel2. Go to the domain level 3. Next, go to the mailbox you wish to...

Why do emails bounce?

In computer jargon, a bounced e-mail is one that never arrives in the recipient's inbox and is...

My mail is not working and there is a red

You have just created a new domain and your mail is not working. Unable to login to mail...