I am unable to send email, but I can receive.


Some Internet Service Providers will not allow you to send email using an external SMTP server therefore your email will not be able to be delivered.  We have seen problems with MindSpring, Earthlink and AOL.

Try replacing your SMTP (outgoing) mail server settings with your ISP ( MindSpring, Earthlink, AOL, etc...).  Leave the POP3 settings to point to your domain name so you can receive email from the server.

If you still require assistance, please open a new support ticket and we will be glad to help.

Was this answer helpful?

 Print this Article

Also Read

What is POP3 email?

POP3 (Post Office Protocol 3) email stores your email on the server to be downloaded locally by...

Why am I getting complaints of multiple emails being sent when I only sent one?

This is a common problem if you are using any of the following: Apple Mail IMAP settings...

What type of spam protection is in place on the servers?

We provide real-time maps protection through the Spamhaus project. We also offer spamassassin...

Mail settings for Outlook on the new Xenon Server

There are several mail servers that are available to you on the new Xenon Server Cluster.Here are...

My mail is not working and there is a red

You have just created a new domain and your mail is not working. Unable to login to mail...