Email groups are not working

Plesk offers the ability to create mail groups and have an email forwarded on to many members inside this group(s). If you are having difficulty getting mail to go through a mail group and to a specific email address, try the following steps to create your mail group:

1. Create Mail Group
2. Enable Mail Group
3. Add members to Mail Group

By enabling before you add members to a particular group, you should successfully create your Mail Group.

NOTE: If you have already added all your members to your Mail Group and enabled after you added all members, simply disable the Mail Group and Re-Enable it and your Mail Group should work just fine.

Was this answer helpful?

 Print this Article

Also Read

How do I enable Spam Filtering for my email address?

1. Login to your control panel2. Go to the domain level 3. Next, go to the mailbox you wish to...

File size limit in email

We limit email attachments to 10MB at the current moment to minimize the load on our mail...

Why is my email bouncing back from internet service providers?

With blacklisting on the rise from many ISP's and spam blocking groups, we thought we would...

My emails are being blocked from Comcast, what do I do?

Since Comcast does not accept requests to remove black listings from ISP (Internet Service...

How do I create a POP3 email account?

Here's how you create a POP3 account for your domain:   Cluster Control Panel...