I am unable to send email, but I can receive.


Some Internet Service Providers will not allow you to send email using an external SMTP server therefore your email will not be able to be delivered.  We have seen problems with MindSpring, Earthlink and AOL.

Try replacing your SMTP (outgoing) mail server settings with your ISP ( MindSpring, Earthlink, AOL, etc...).  Leave the POP3 settings to point to your domain name so you can receive email from the server.

If you still require assistance, please open a new support ticket and we will be glad to help.

Was this answer helpful?

 Print this Article

Also Read

Why do emails bounce?

In computer jargon, a bounced e-mail is one that never arrives in the recipient's inbox and is...

How to setup Outlook 2007 with POP Access (Xenon Server)

 In Outlook, select Tools / Account Settings. On the Email tab, click the New button....

How do I setup a catch all email address?

Setting up a catch all with Plesk reloaded is very simple. While Plesk no longer refers to it as...

Can I prevent my email from being down when I move to Argon?

What you will need to do is create the email accounts in your Control Panel we issue you with the...

What is email?

Short for electronic mail, the transmission of messages over communications networks. The...