Why is my internet connection disconnecting after I check my email?

If you are on a dial-up and your internet connection is disconnecting after sending and receiving, make sure you do not have hte option checked to disconnect after sending and receiving in your email client. If you problem persisits, please submit a support ticket or contact your ISP.

Was this answer helpful?

 Print this Article

Also Read

What is email?

Short for electronic mail, the transmission of messages over communications networks. The...

What type of spam protection is in place on the servers?

We provide real-time maps protection through the Spamhaus project. We also offer spamassassin...

File size limit in email

We limit email attachments to 10MB at the current moment to minimize the load on our mail...

Mail settings for Outlook on the new Xenon Server

There are several mail servers that are available to you on the new Xenon Server Cluster.Here are...

Why am I getting complaints of multiple emails being sent when I only sent one?

This is a common problem if you are using any of the following: Apple Mail IMAP settings...