I am unable to send email, but I can receive.


Some Internet Service Providers will not allow you to send email using an external SMTP server therefore your email will not be able to be delivered.  We have seen problems with MindSpring, Earthlink and AOL.

Try replacing your SMTP (outgoing) mail server settings with your ISP ( MindSpring, Earthlink, AOL, etc...).  Leave the POP3 settings to point to your domain name so you can receive email from the server.

If you still require assistance, please open a new support ticket and we will be glad to help.

Was this answer helpful?

 Print this Article

Also Read

Why do emails bounce?

In computer jargon, a bounced e-mail is one that never arrives in the recipient's inbox and is...

File size limit in email

We limit email attachments to 10MB at the current moment to minimize the load on our mail...

Why can't I send mail from my hotel room?

Article written by Leo NotenboomI checked in to my hotel which provides free high speed...

My mail is not working and there is a red

You have just created a new domain and your mail is not working. Unable to login to mail...

What type of spam protection is in place on the servers?

We provide real-time maps protection through the Spamhaus project. We also offer spamassassin...