I am unable to send email, but I can receive.


Some Internet Service Providers will not allow you to send email using an external SMTP server therefore your email will not be able to be delivered.  We have seen problems with MindSpring, Earthlink and AOL.

Try replacing your SMTP (outgoing) mail server settings with your ISP ( MindSpring, Earthlink, AOL, etc...).  Leave the POP3 settings to point to your domain name so you can receive email from the server.

If you still require assistance, please open a new support ticket and we will be glad to help.

Byla tato odpověď nápomocná?

 Tisknout tento článek

Také čtěte

Email groups are not working

Plesk offers the ability to create mail groups and have an email forwarded on to many members...

Why is my email bouncing back from internet service providers?

With blacklisting on the rise from many ISP's and spam blocking groups, we thought we would...

Mail settings for Outlook on the new Xenon Server

There are several mail servers that are available to you on the new Xenon Server Cluster.Here are...

Why can't I send mail from my hotel room?

Article written by Leo NotenboomI checked in to my hotel which provides free high speed...

How to setup Outlook 2007 with POP Access (Xenon Server)

 In Outlook, select Tools / Account Settings. On the Email tab, click the New button....