I am unable to send email, but I can receive.


Some Internet Service Providers will not allow you to send email using an external SMTP server therefore your email will not be able to be delivered.  We have seen problems with MindSpring, Earthlink and AOL.

Try replacing your SMTP (outgoing) mail server settings with your ISP ( MindSpring, Earthlink, AOL, etc...).  Leave the POP3 settings to point to your domain name so you can receive email from the server.

If you still require assistance, please open a new support ticket and we will be glad to help.

آیا این پاسخ به شما کمک کرد؟

 پرینت این مقاله

در همین زمینه

What is email?

Short for electronic mail, the transmission of messages over communications networks. The...

Email groups are not working

Plesk offers the ability to create mail groups and have an email forwarded on to many members...

My mail is not working and there is a red

You have just created a new domain and your mail is not working. Unable to login to mail...

Why is my email bouncing back from internet service providers?

With blacklisting on the rise from many ISP's and spam blocking groups, we thought we would...