I am unable to send email, but I can receive.


Some Internet Service Providers will not allow you to send email using an external SMTP server therefore your email will not be able to be delivered.  We have seen problems with MindSpring, Earthlink and AOL.

Try replacing your SMTP (outgoing) mail server settings with your ISP ( MindSpring, Earthlink, AOL, etc...).  Leave the POP3 settings to point to your domain name so you can receive email from the server.

If you still require assistance, please open a new support ticket and we will be glad to help.

Hai trovato questa risposta utile?

 Stampa Articolo

Leggi anche

Why do emails bounce?

In computer jargon, a bounced e-mail is one that never arrives in the recipient's inbox and is...

My mail is not working and there is a red

You have just created a new domain and your mail is not working. Unable to login to mail...

How do I setup my email in Outlook Express?

How to Set Up Outlook ExpressBefore you can use Outlook Express to send and receive e-mail, you...

What are autoresponders? How do I set them up?

NOTE:  These instructions are for clients on the new Xenon Server Cluster.  If you are...

Why is my email bouncing back from internet service providers?

With blacklisting on the rise from many ISP's and spam blocking groups, we thought we would...