Why is my internet connection disconnecting after I check my email?

If you are on a dial-up and your internet connection is disconnecting after sending and receiving, make sure you do not have hte option checked to disconnect after sending and receiving in your email client. If you problem persisits, please submit a support ticket or contact your ISP.

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What are autoresponders? How do I set them up?

NOTE:  These instructions are for clients on the new Xenon Server Cluster.  If you are...

How to setup Outlook 2007 with POP Access (Xenon Server)

 In Outlook, select Tools / Account Settings. On the Email tab, click the New button....

What type of spam protection is in place on the servers?

We provide real-time maps protection through the Spamhaus project. We also offer spamassassin...

What is POP3 email?

POP3 (Post Office Protocol 3) email stores your email on the server to be downloaded locally by...

I am unable to send email, but I can receive.

Some Internet Service Providers will not allow you to send email using an external SMTP server...