What are autoresponders? How do I set them up?

NOTE:  These instructions are for clients on the new Xenon Server Cluster.  If you are on our Plesk environment, please see the built-in help manual inside of Plesk by clicking on the "help" menu item on the left.

An autoresponder is an email that is sent automatically to anyone who sends an email to your account. You will still receive all of your messages as usual, but everyone who emails you will receive the message that you set up in response. If you are going to be out of the office, you can use this type of message to let people know when you will be back.

To set up an autoresponder.

1. Access your email using "webmail." and your domain (i.e. webmail.yourdomain.com).
2. Sign in with your username (i.e. jsmith@yourdomain.com) and password.
3. Click on the "Settings" link on upper left corner and then click on the "Incoming Mail."
4. On the "Auto-Reply" tab, change the "Status" to On and then enter your message and click on the "Save" button.

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